Welcome to Coaching Manager University

Managers are the hub of the financial institution, and Coaching Manager University is designed to help you overcome the challenges you face on a daily basis. Learn how to excel at your leadership and management role. We will discuss how to build a team that works together for common goals, and how to coach and motivate your team to be committed to success.

What can I except to learn? 

  • Learn techniques to effectively coach – say goodbye to “shoulda, woulda, coulda” coaching.
  • Explore different approaches to coach for opportunities.
  • Motivate your team; learn the value of intrinsic motivation.
  • Discover the difference between difficult conversations to conversations that uncover and solve difficulties.
  • Uncover the keys to wow service.
  • Develop your leadership skills that make a difference.
  • Prevent resistance with a simple training technique.
  • Unlock the mystery of the underperformer – what to do before you make the “I assumed error!”
  • Master the keys to time management for yourself and your team.
  • Confront challenges before they become real problems. Ignore this at your own peril.
  • Reveal the Pygmalion effect – is it standing between you and your success?
  • Identify coaching moments that make a difference.
  • How to leave a legacy – Don’t miss this powerful idea of leadership.
  • Challenge yourself to be an exceptional branch manager.

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